Shipping

We are unable to offer any further details regarding delivery other than the information via your Royal Mail shipping/tracking reference. Royal Mail Tracking link.

Tracked 24 orders, will aim to be dispatched on the same day the item has been made. (Please allow 3-5 days due to each item being handmade)

Tracked 24 can take between 1-2 working days once dispatched.

Tracked 48 order, will  aim to be dispatched on the same day the item has been made. (Please allow 3-5 days due to each item being handmade)

Tracked 48 can take between 2-5 working days once dispatched.

Please note the above timeframes are as per the Royal Mail website and not a guarantee. 

Any orders that are returned to us as the sender due to an address issue or not collected, will be subject to re-delivery fee. Please always ensure that your address has been entered correctly as we cannot always amend these details, as it is not our responsibility.

Any orders that are delayed or missing that are sent via a Standard Service cannot be guaranteed and we are often unable to offer a resolution. Therefore, we always recommend paying for a Tracked service. 

They are used as a guide only. Timeframes can vary and may even take longer in busier periods i.e Bank Holidays and days leading up to, Valentines, Black Friday, Cyber Monday etc. 

An email confirmation will be sent to you to confirm your order and also include dispatch details, please ensure this email is entered correctly and check junk folders.

Chaotic Souls Clothing does not offer International shipping at present.

Shipping times can vary due to the availability of stock.